Terms and Conditions

of business

Registered Address - International House, 142 Cromwell Road, Kensington, London SW7 4EF

All work is carried out by Stonefern Limited on the understanding that the client has agreed to Stonefern Limited’s Terms and Conditions. Copyright is retained by Stonefern Limited on all design work including words, pictures, ideas, visuals and illustrations (unless specifically released in writing) and after all costs have been settled. If a choice of designs is presented, only one solution is deemed to be given by Stonefern Limited as fulfilling the contract. All other designs remain the property of Stonefern Limited, unless agreed in writing that this arrangement has been changed.
At the time of proposal, Stonefern Limited will provide the customer with a written estimate or quotation. A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Stonefern Limited. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept Stonefern Limited Terms and Conditions. No work on a project will commence until either document has been received by Stonefern Limited.
Charges for design services to be provided by Stonefern Limited, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's signed acceptance of this estimate or quotation, indicating acceptance of Stoneferns Terms & Conditions. All clients are required to pay a (non refundable) 50% deposit of the total quoted costs prior to any work commencing. All print or product supplied by Stonefern for it's clients must be paid for in full prior to those items being ordered (A pro forma invoice will be issued for full payment with immediate effect). Stonefern Design offers no credit of any kind on supplied print or products.
Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.