GENERAL PRIVACY STATEMENT
At Stonefern Ltd, we respect and value the privacy of our website users, and we want to engage with them in a fair and open manner. Therefore, we have created this Privacy Policy in order to demonstrate our firm commitment to your privacy. Our Privacy Policy as stated below discloses our practices regarding information collection and usage solely for this website - www.stonefern.com. Our Privacy Policy does not apply to any other websites or services unless it features on another website or service. This privacy policy sets out how Stonefern uses and protects any information that you may give when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Stonefern may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from May 2018 By using or accessing this Website, you signify your agreement to be bound by our Privacy Policy. If you do not agree to our Privacy Policy, you must not access or otherwise use the website.
WHAT WE COLLECT
Stonefern Ltd does not collect personal information about you unless you voluntarily submit that information to us, such us using this site or directly engaging our services.
We may collect, store and use the following kinds of personal information:
1: Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths) - This information is collected through Google analytics and Hot jar
2: Information that you provide when contacting us through our website (including your name, email address, phone number and any other optional information);
3: Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters via Campaign Monitor(including your name and email address);
4: Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
5: Information relating to any purchases you make of our services (including your name, address, telephone number, email address and bank details);
6: Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and
7: Any other personal information that you choose to send to us.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1: Internal record keeping.
2: We may use the information to improve our product and service offerings.
3: We may periodically send promotional emails about products, special offers or other information which we think you may find interesting using the email address which you have provided.
4: From time to time, we may also use your information to contact you for market research purposes.
5: We may use the information to customise the website according to your interests.
SECURITY
The security of your information is very important to us. We attempt to provide for the secure storage of your information by utilizing generally accepted industry practices. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Stonefern Ltd or information stored on the Website or our servers will be free from unauthorized access by third parties, such as hackers and your use of the Website demonstrates your assumption of this risk. We have put into place reasonable physical, electronic and managerial procedures to safeguard the information we collect. Only those personnel who need access to your information in order to perform their duties are authorized to have access to your personal information.
HOW WE USE COOKIES
We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our website.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
We may use third party cookies in connection with our site as well, such as Google Analytics. For instance, we use Google Analytics to collect and process certain analytics data. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit this site.
We may also automatically record certain information from your device by using various types of technology, including ‘clear gifs’ or ‘web beacons’. Clear gifs (also known as web beacons or pixel tags) are small, invisible graphic images that may be used on our services or in emails relating to our services to collect certain information and monitor user activity. This information is automatically collected and may include your IP address, web browser or device type, pages viewed, dates and times of access to our site.
We may use these technologies to collect information from your interaction with emails, such as whether you clicked on or opened a message. This information is collected from all users and may be connected with other information about you, this information will be considered personal and treated accordingly.
This Privacy Policy does not apply to, and we are not responsible for, cookies and/or clear gifs in third party ads, and we encourage users to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and/or clear gifs and other technology.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
Contact details for the control of your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
1: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
2: If you believe we are incorrectly holding your personal information please request that we remove all information about you.
We will not sell, distribute or lease your personal information to third parties unless we have previously asked your permission or are required by law to do so.
You may request details of personal information which we hold about you under both UK and EU law. If you would like a copy of the information held on you please write to us or email.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible using the above details. We will promptly correct any information found to be incorrect.